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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Thomas Nelson

Thomas Nelson

November 4, 2024

5  out of  5
rating by Thomas Nelson
"Karen was very personable and easy to work with. She switched all my prior insurance policies over to State Farm without much difficulty and saved me a bunch of money!"
We responded:
"Karen is an amazing person. She really cares about our clients, educating them about their coverages and finding them the best discounts. We are all blessed to work side by side with her each day. Thank you, Thomas so much for your review and WELCOME to our State Farm Family! Don't hesitate to call, click or stop in if you ever need anything. We are here for you and your family. Sincerely, Denise 😊"
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gavin benoit

October 7, 2024

5  out of  5
rating by gavin benoit
"Amazing costumer service, great at explaining all my options and really made me feel as if they were trying to get me the best price possible!"
We responded:
"Thank you, Gavin for your review! My team and I really try to provide as much education about our policies as possible so YOU can make an informed decision about what's best for you. It's important to us that you understand the value and great service that we provide. Don't hesitate to reach out should you need anything! Thank you for choosing our agency! Sincerely, Denise 😊"
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Nate Jungers

August 6, 2024

5  out of  5
rating by Nate Jungers
"I knew very little about insurance before using statefarm. They walked me through everything with buying a house for the first time and helped me better understand everything about it!"
We responded:
"Thank you, Nate for the kind review. We really try hard to educate our customers so they are informed consumers, have a good understanding of the policies that we write, and how we can help them. Don't hesitate to call, stop, or click in if you ever need anything. Thank you for selecting our agency as your insurance professionals! We are here for you!! Welcome to our State Farm Family!! Sincerely, Denise 😊"
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Jeremy Laine

July 23, 2024

5  out of  5
rating by Jeremy Laine
"Fantastic service and quality. Karen took our account and found us a better deal and policy."
We responded:
"Thank you for your 5-Star review Jeremy! Karen is absolutely amazing at finding out what's important to her customers and then making recommendations that meet their individual needs. That's very important to her. We are blessed to work with such a caring person! I really appreciate your feedback and will share with her. Have an amazing week!! Welcome to our State Farm Family. Sincerely, Denise😊"
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Brian Mowers

May 23, 2024

5  out of  5
rating by Brian Mowers
"Hailey took on my account and was stellar. Took care of everything and communicated the entire way."
We responded:
"Hi Brian, thank you for your 5 star review. We all agree, Hailey is stellar!! Your review means a lot to us! Don't hesitate to reach out to us if you need anything! Denise 😊"
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Angie Petermeier

May 15, 2024

5  out of  5
rating by Angie Petermeier
"Hailey was wonderful to work with. Made my change from another insurance company to State Farm smooth and easy. I would defiantly recommend her!"
We responded:
"Thank you, Angie for your kind review of working with Hailey. She is an amazing person who really cares about our customers and our local communities. She's great at educating people about their coverages so they understand the value they are getting from State Farm and how we differ from other companies. Not to mention, she's great at finding all the discounts you are entitled to! Again, thank you for sharing your experience and I will be sure to tell her about your review! Have a wonderful day! Denise 😊"
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Roger D

May 1, 2024

5  out of  5
rating by Roger D
"Karen was very knowledgeable and helpful getting me the coverage I needed at a fair price. Thanks."
We responded:
"Thank you for your kind words about Karen. It's really important to all of us that we are educating people about their insurance coverages. We write a very comprehensive and unique policy compared to the rest of the insurance industry, so we like to make sure people do understand what they are getting from State Farm and our agency. Karen is amazing to work with!! Thank you for your review, Roger. Sincerely, Denise"
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Lori Wright

February 28, 2024

5  out of  5
rating by Lori Wright
"Moved here from.Micigan Karen was so helpful with all of our quotes. Very detailed and pleased with the service and attention!! Highly recommend!"
We responded:
"Thank you, Lori. I'll be sure to share your comments with Karen. She is amazing to work with!! Welcome to Minnesota and to our local State Farm Family!! Don't hesitate to call, click, or walk- in if you need anything. Thank you for taking the time to leave us a 5 star google review. It really means a lot to us! Have a wonderful week. Sincerely, Denise ;o)"
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Emmet Olmsted

February 16, 2024

5  out of  5
rating by Emmet Olmsted
"Denise and all of the staff are fantastic to work with"
We responded:
"Hi Emmet!!!! Thank you so much for your 5-star review. We do love working with both of you. I love how we may not see you for months and then it's just like old friends catching up when we see you again! We always pick up right where we left off! We all appreciate your review and having the honor to be your agents. Have a wonderful weekend! Sincerely, Denise 😊"
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Cory Buchanan

January 31, 2024

5  out of  5
rating by Cory Buchanan
"I was shopping for insurance since I bought my own new vehicle, and I’m glad that I went to State Farm! All of the staff were very kind and helpful, and I was assisted by Hailey Smith. She was wonderful and made the process simple and easy for me to understand. I’m grateful for her and I’d recommend Hailey and Denise Burggraff and her staff to anyone who is looking for insurance!"
We responded:
"Thank you, Cory for your 5* review! Hailey is an amazing part of our team of insurance professionals in our agency. She's great at explaining coverages and looking for all discounts you are eligible for. All companies are not the same and we feel it's important to give you as much information as possible, so you, the insured understand the value of our policies and our agency team. PS...Hailey said to say "hi" and thanks you for this positive review. Have a wonderful rest of your week. Call, click or stop in whenever you need us, we're here for you! Sincerely, Denise 😀"
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Steve Sajdak

December 28, 2023

5  out of  5
rating by Steve Sajdak
"Working with Karen was the best experience. Dedicated employee who navigates her way to find the best rates for you. Highly recommend this agency."
We responded:
"Thank you, Steve for your positive feedback. Karen is amazing to work with. Smart, kind, and thorough. She really is one of those people that how you see her at work, is how she is in public, or per personal life. She really cares about our policyholders, our local communities, and our team. She's great at carefully making professional insurance recommendations to help people spend their insurance dollars wisely. She's exceptional at her job and I am grateful that she is a part of our team!! Thank you for sharing!! I will make sure to pass on your kind comments to her. Stop in or call if you need anything! Happy New Year to you and yours!! 🎉🎊 Sincerely, Denise 😊"
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Curtis Reed

December 21, 2023

5  out of  5
rating by Curtis Reed
"Great service. Went through my existing policies and showed me how to improve coverages on my house insurance with them. Very friendly and knowledgeable. Followed up with phone calls. Would highly recommend them."
We responded:
"Thank you, Curtis! We appreciate your feedback. My team and I work hard, spending time talking to our policyholders (and future policyholders) to better understand their unique needs. We ask a lot of questions, especially around current coverages, how those were selected, and what that all means to someone in the event of a loss. Sometimes we make a recommendation to change a coverage to give someone better protection; other times, our recommendation may be to make a coverage change to save money in a certain area we see. Sometimes both!! Everyone's personal situation is different from the next person, and so we tailor our insurance plans to meet the specific needs of the individual or family we are meeting with. We also believe that an informed consumer is an empowered and wise consumer!! The more we can be a resource and share our professional insurance knowledge with someone else, the more informed that person is about what they have and why they have it! Happy Holidays to you and yours Curtis! Respectfully, Denise 😊"
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Jason Anderson

September 15, 2023

5  out of  5
rating by Jason Anderson
"Jamie & Karen were such a delight to work with. Fun, professional, knowledgeable and really took the time to get to know my mother and I and what we needed with our situation when it came to insurance. They explained the rates and coverages in such a way that made sense and helped with specific questions we had during the process. My mother and I are very blessed to have them local to do business with. Oh and the gift bag was way better than anything you’d get at the dentist!! Lol 😉"
We responded:
"Thank you, Jason!! We really appreciate your kind words and the opportunity to help you and mom with your insurance needs!! We also hope anything you get from us is better than the dentist!! We don't want insurance to be like pulling teeth!! 😂🤣😂 Denise B "
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Kevin Larson

May 16, 2023

5  out of  5
rating by Kevin Larson
"Very prompt and professional"
We responded:
"Thank you Kevin for your 5 Star review. We appreciate it!!"
Profile photo of Renee Olsen-Gravelle

Renee Olsen-Gravelle

February 24, 2023

5  out of  5
rating by Renee Olsen-Gravelle
"I’ve used State Farm my entire life. I can’t say enough good things about Denise and her crew (especially Jamie R!!, she knew who I was when I called and pulled up my account immediately!) I can call with a question and get a PERSON immediately (no wait, no computerized numbers to push) and most important I KNOW in an emergency they will be right there next to me, helping me! THANK YOU STATE FARM!"
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Sam Goodwin

January 30, 2023

1  out of  5
rating by Sam Goodwin
"Employees are unhelpful. Take forever to answer questions. Aren’t clear on what you are paying for or what information is needed from you until the arbitrary due date has passed. Zero contact about policy issues unless you ask about something first or they need money. Has been a nightmare to work with. I would recommend literally anywhere else."
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Angel Levoir

August 6, 2022

5  out of  5
rating by Angel Levoir
"Always a great experience you can tell they really care about the people!!"
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Sue Olmsted

July 13, 2022

5  out of  5
rating by Sue Olmsted
"Lovr her! She listens and is very thorough"
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Keith Anderson

September 5, 2021

5  out of  5
rating by Keith Anderson
"Insurance agent was very helpful and courteous"
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Jeremy Anderson

August 24, 2021

5  out of  5
rating by Jeremy Anderson
"Best insurance ever. Customer service is awesome. They have my business for life."
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Eric Jacobson

March 7, 2021

5  out of  5
rating by Eric Jacobson
"Can't say enough about how awesome Jamie is to work with. This is what small town insurance is meant to feel like."
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Kate

December 30, 2020

5  out of  5
rating by Kate
"Great service and very friendly staff."
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Hayden Zimpel

December 3, 2020

5  out of  5
rating by Hayden Zimpel
"Easy to work with and very kind"
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Mark Johnson

October 21, 2020

5  out of  5
rating by Mark Johnson
"Cheap insureance"
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Aimee Reed

February 26, 2020

5  out of  5
rating by Aimee Reed
"Denise & all the other employees at the ML office have always been helpful, personable & understanding! I can't imagine going anywhere else for insurance."